Frequently Asked Questions

We purchase all Gold, Silver, and Platinum bullion, bars, coins, rings, necklaces, bangles, bracelets, cuff links, broaches, lockets, earrings, and pins regardless of the purity. It does not matter if the jewelry pieces are broken, scratched, dented, mismatched, or missing stones, we still buy it! If you still have any questions of what we buy and do not buy, please do not hesitate to reach out! 

By law, you must present 1 piece of government issued identification. These may consist of a Driver's License, BC Service Card, Passport, or a Citizenship Card. We may also require you to fill out a form that declares you are the legal owner of the items being sold. True North Gold & Silver LTD. will never share or sell your information to any Third-Party. We maintain the upmost security of your personal information. 

You may be able to determine if your items are precious metal based by using a magnet to see if your item is magnetic. Gold, Silver, and Platinum are all non magnetic metals, so if a bar, coin, or piece of jewelry you have is magnetic, it is not precious metal based. On the other hand, if your item is non magnetic, you should then look for a hallmark/stamp on your item to determine the purity of it. Some common hallmarks/stamps on items that we see are ".925" for sterling silver, "14k" or "585" for 14 carat gold, and ".999 Fine Silver" for pure silver coins. There are plenty of different hallmarks so look carefully and utilize online resources to determine what the purity your item is and/or if it is precious metal based.

We do not buy stolen, fake, and Gold/Silver plated or filled items. Common markings that may represent plating or filling on items may include "GP" for Gold plated, "EP" for electro plated Silver, and "GF" for Gold filled. Unfortunately, Gold/Silver plated or filled items do not contain very much precious metal content which is why we do not purchase them.

Since True North Gold & Silver LTD. does not use any middlemen, deals in large amounts of Gold, Silver, and Platinum on a daily basis, and has low day-to-day operation costs, we can give our customers extremely competitive no-obligation quotes to purchase their items that are significantly higher than the quotes you would otherwise receive at jewelry stores and pawnshops.